What are the status descriptions for an order in the Facility Process?


Status

Description

Next Step

Pending Order has been created Assign the driver to the order. Driver completes Pickup at Customer process
Pickup Driver has completed Pickup at Customer Complete Incoming Facility Process
Arrived At Facility Facility has completed Incoming Facility Process Complete Outgoing Facility Process
Ready for Delivery Facility has completed Outgoing Facility Process Driver completes Pickup at Facility process 
Out for Delivery Driver has completed Pickup at Facility process Driver completes Dropoff at Customer process
Delivered Driver has completed Dropoff at Customer process Order is completed. No additional steps required.

 

For detailed information on how to process orders, visit this article

Laundry Service Workflow